Privacy Policy

Privacy Policy for Denver Colorado Child Support Legal Services

Introduction

Welcome to the online presence of Denver Colorado Child Support Legal Services (hereafter referred to as “the Company,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring that your personal information is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of data in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

However, please be advised that this policy does not extend to third-party websites or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use our applications and services as an authorized user, granting us access to certain personal information for the provision of legal services.
  • You visit our websites linked to this policy, which may involve tracking your online behavior through cookies or similar technologies.
  • We communicate with you via emails, newsletters, phone calls, or text messages, providing updates, promotional content, or support.

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: Details related to your user account, such as usernames, passwords, and profile preferences.
  • Payment Information: Credit card details, billing addresses, and payment history for processing legal fees and services.
  • Financial Information: Income, savings, and other financial records relevant to child support calculations and legal matters.
  • Purchase Information: History of products or services purchased through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, used for personalized service delivery.
  • Location Data: Geographic data collected when you interact with our websites or use location-based services.
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users to enhance our services.
  • Social Media Information: Details obtained through social media platforms when you choose to connect your accounts for seamless access.
  • Product Information: Preferences, reviews, and interactions related to legal products or resources offered on our platform.

We gather this data through direct user input, interaction with our systems, and automated technologies, such as web servers and software applications. Additionally, we may receive personal data from third parties who assist us in providing services, always subject to their respective privacy policies.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These ensure the basic functions of our website, such as allowing you to log in and access secure areas.
  • Preference: Cookies store user preferences, ensuring a personalized experience on subsequent visits.
  • Analytics: We use analytics cookies to gather insights into how users interact with our sites, helping us improve performance and usability.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set.

Data Retention and Deletion

The duration for which we retain your personal data depends on the purpose of collection and legal requirements:

  • We may keep your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • Once the retention period expires or when you request deletion, your data will be securely erased from our systems and associated third-party services.

Data Security

We implement robust security measures to protect your personal information:

  • Encryption: We employ encryption protocols to secure data both in transit and at rest.
  • Secure Processing: Our payment processors adhere to the Payment Card Industry (PCI) Data Security Standard (DSS) to ensure secure transactions.
  • Third-Party Processing: We engage trusted third-party service providers who assist in processing data but are contractually bound to maintain confidentiality and security.

Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect or store personal information from children in that age group.

Your Data Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its accuracy.
  • Rectification: If your data is incomplete or inaccurate, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our processing of your data in specific situations.
  • Portability: You have the right to receive your personal data in a structured format and transfer it to another controller.
  • Objection: You can object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Privacy Team via email at privacy@denver-colorado-child-support-legal-services.denverlegalservices.net or by postal mail to:

Denver Colorado Child Support Legal Services
Privacy Compliance Department
[Address]

Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Us

For any questions, requests for data access or deletion, or feedback regarding our privacy practices, please contact us:

  • Email: contact@denver-colorado-child-support-legal-services.denverlegalservices.net
  • Postal Mail: [Address]

We value your trust in our services and are committed to maintaining the highest standards of data protection.